Ocean Import Specialist Job at Apex Logistics International, Queens, NY

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  • Apex Logistics International
  • Queens, NY

Job Description

Delivering Passion with Every Shipment!

Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become an Industry Leading Air Freight Forwarder.

Position Summary :

The Ocean Import Agent role is integral to our operations, focusing on processing ocean import transactions, providing outstanding customer service, and fulfilling additional duties as required. We are looking for a proactive individual who thrives on solving problems and is eager to deepen their understanding of the freight forwarding industry.

Essential Duties and Responsibilities:

  • Manage Ocean Import shipments comprehensively from start to finish.
  • Engage in email and phone communication to ensure smooth operations.
  • Develop a thorough understanding and application of the Company’s Operating Systems, as well as ocean transportation and customs requirements.
  • Possess knowledge of AMS / ACE – US Customs regulations.
  • Oversee truck and drayage management for ocean shipments.
  • Maintain familiarity with ocean carriers, terminal operations, and warehouse logistics.
  • Utilize and adhere to account-specific Standard Operating Procedures (SOPs).
  • Communicate effectively with customers, vendors, and team members to ensure high service levels.
  • Timely generation and distribution of reports for accounts under management.
  • Exhibit problem-solving skills in managing assigned accounts, addressing and resolving issues as they arise.

Education and Experience:

  • High School Diploma or equivalent
  • 2+ year of freight forwarding experience (Ocean Import preferred)
  • Proficiency in Microsoft Office Suite, with a strong emphasis on Excel
  • Strong written and verbal communication skills
  • Ability to multitask and meet strict deadlines

Job Tags

Contract work, Work at office, Worldwide,

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